Current Economic Statistics and Review For the
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Theme
of the week:
Housing Price Index
As a pioneering effort, the National Housing Bank (NHB) has brought out the housing price index termed as NHB’s RESIDEX. The objective of this price index is to capture the price movements of the residential houses
In “ Housing Starts Index” as one of the indicators of economic development. With a view to building this data gap and assisting the planners, policy formulators and financiers, a step in the direction of compiling housing price index was initiated by the Government of India (GOI). This would understandably facilitate these institutions in understanding the price situation in housing sector vis-ŕ-vis general inflationary situation in the economy. In
this direction, the National Housing Bank, at the behest of Ministry of
Finance GOI, undertook the project to examine the feasibility of compiling
a housing price index at the national level. For this purpose, they set up
a Technical Advisory Group (TAG) with members from Government, HUDCO, RBI,
LIC and housing finance institutions. The group deliberated various issues
regarding the compilation of the price index and suggested a methodology.
For this purpose, the TAG conducted a pilot study to compile such indices
based on the suggested methodology
for 5 cities, viz., The RESIDEX so constructed covered the actual transaction prices with 2001 as the base year, collected through sample surveys, the schedule of which was canvassed with property dealers, Residents’ Welfare Associations, Development Authorities, Municipal Corporations and the Private Builders. For the purpose of collecting appropriate and accurate data to facilitate compilation of RESIDEX, each selected city is divided into municipal administrative zones or property tax zones and further into city-specific housing colonies. Under each sample locations, information on 25-30 property transactions has been collected. The price indices are compiled following basic Lapeer’s Price Index formula. Alternatively, Hedonic method of estimation was also examined but not recommended at the present, as such a method would require more detailed information base. To
represent the housing products appropriately in the index, houses are
grouped into 3 categories based on the area of the flats/houses (area less
than 45 square metre , area of 45
to 90 square metre and area above 90 square metre) and information was
collected from each of these categories. In this pilot study, the
construction of index followed a three-stage approach. In the first stage,
the average price for a category in the zone was arrived at by taking
simple average of all the prices pertaining to that category in the zone.
In the second stage, the category wise price relatives were combined using
the number of transactions reported under different categories during 2001
( the base year) in a zone as weights, to get an index for the zone. In
the third stage, the city index was calculated by aggregating the zone
level indices using area covered in different zones/housing stock during
2001 as the weights.
The Results NHB RESIDEX has been compiled for selected cities for 5 years, from 2001 to 2005, and these are given in the Table 1. It
may be seen from Table 1 that Mumbai-GMCC (24.5 per cent) and
Bangalore (22.8 per cent) recorded large price changes during 2005
compared to earlier years except Banglore
city which recorded more than 30 per cent rise in 2002 and 2004.
The movement
in housing prices shown in different zones of the selected cities were
also brought out by NHB in its report. Marked price differentials were
noticed in some zones of
The index is proposed to be compiled on half-yearly basis and to be extended to include 35 cities (and further to 63 cities which are currently covered under Jawaharlal Nehru National Urban Renewal Mission Project (JNNURMP)) to bring out eventually an all-India composite index. It is also proposed to expand the scope of the index and to develop separate indices for commercial property and land, which would be combined to obtain the real estate price index. NHB also proposed to develop a comprehensive data base on housing covering details on property prices, land prices and the size of institutional finance. This would enable them to launch a genre of housing related indices such as rental index, land price index, affordability index, housing development index etc., according to NHB. NHB’ effort is a beginning in the area of housing price index. A long way still to go forward further in the compilation of the housing price index through improvement of methodology, coverage of more cities to have representation of different regions, coverage of urban areas and non-residential properties to arrive at the real estate price index at the national level. ___________ * This note is prepared by Dr. K S Ramachandra Rao Reference: NHB
RESIDEX – Tracking the Price of Residential Properties in
Highlights of Current Economic Scene AGRICULTURE The
central government has contracted 5.11 lakh tonnes of wheat, a part of a
tender floated by the State Trading Corporation of India (STC) on June 26,
against which it had received bids for 9.2 lakh tonnes from seven global
firms. It would import wheat
at US $325.59 per tonne cost and freight, which is higher than the rate US
$205.31 at which STC had contracted imports of 55 lakh tonnes during
2006-07. Out of the contracted quantity, Alfred C. Toepfer International
of Germany would supply 2.56 lakh tonnes followed by Cargill Inc of US
(1.30 lakh tonnes) and Riaz Trading of Following the central government’s decision to create a buffer stock of 20 lakh tonnes of sugar for a period of one year with effect from May 1, 2007, the Reserve Bank of India has authorised banks to create a fund of Rs 798 crore for the sugar industry, which would have to be used exclusively for payment of cane arrears to farmers. Under this arrangement, the central government would release a subsidy of Rs 378 crore out of the Sugar Development Fund for crediting to the account of individual sugar mills and banks have also been asked to waive margin requirement on the buffer stock inventory, which translates into additional credit entitlement for the sugar industry assessed at Rs 420 crore. The
central government is planning to build a strategic stock of wheat that
would help curb inflationary pressures with the idea being to release
wheat in the open market when inflation—or, prices —breaches a trigger
point. The strategic stock would differ from the buffer stock on the
principle that buffer stock reserves are used for the government’s
public distribution schemes, while the strategic stock would be utilised
only to control price escalations. The stock could be anywhere between 3
to 5 million tonnes. According to the food & agriculture ministry, the
central government can leverage the strategic stock to become a dominant
market player and maintain pressure on farmers to sell their produce to
government agencies. As a first step, the government would start building
a strategic stock of wheat, with a part of the present procurement plan
(during the marketing period 2007-08) being used for the purpose. The
agriculture ministry has drawn out plans to increase the yield of pulses
through intercropping of cereals, cotton, sugarcane and oilseeds, and
targeting rice fallows of southern, eastern and central states. The
government has decided to chalk out a programme for expanding the area
under kharif pulses by 8.0 million hectares and that under rabi pulses by
1.2 million hectares during the Eleventh Plan. The programme would
emphasis to increase the area under short-duration pulse crop in
Maharashtra, A KPMG report, ‘The Indian Sugar Industry Sector Roadmap 2017’ has suggested creating a ‘strategic stock’ for sugar by disposing of the existing monthly release mechanism that governs sugar sales to maintain prices in a sustainable band. According to the report, commissioned by the Indian Sugar Exim Corporation (ISEC), the strategic stock would involve the government or an independent body intervening as a market participant in order to maintain sugar prices within a defined band. The strategic stock intervention would get initiated through sugar purchase when the sugar price would fall below the band, thus increasing the prices and vice-a-versa. The strategic stock could be funded through a special purpose vehicle, with the sustainable price band being defined by the government and the day-to-day operations of procurement and release of stocks being vested with an independent body. The
Marine Products Export Development Authority (MPEDA) has launched a Rs
20-crore project to culture disease-free mother shrimps in the Andaman and
The
State Trading Corporation of India (STC) Ltd. has set up a tea processing
plant at Gudalur to help small and marginal growers in the Nilgiris
region. STC has signed up around 300 growers for supply of green leaves
ensuring better prices, which are based on the last auction prices at
Coonoor. The tea plant would supply quality produce for STC’s tea export
operations, which earn revenue around Rs 30 crore. STC mainly exports tea
to countries like The Centre for Sustainable Agriculture (CSA) has asked the Andhra Pradesh Government not to allow field trials in GM (genetically modified) crops in the State as the GM field trials would have adverse impact on the farmers. The letter came in the wake of GEAC (Genetic Engineering Approval Committee) approving GM field trials in bendi and maize in the State. Andhra Pradesh is among many States that are yet to form State Biotechnology Coordination Committee (SBCC) to over see the GM crops related activity. The States are supposed to set up the committee under the Environment Protection Act. Imports of spices in the country during financial year 2006-07 has shown a substantial increase of about 5,000 tonnes in volume and about Rs 65 crore in value over the previous financial year, mainly on account of the competitive prices for most of the items in the world market. The total imports have stood at 95,405 tonnes valued at Rs 603.87 crore as against 90,412 tonnes worth Rs 539.24 crore in 2005-06. There has been a significant rise in the imports of cardamom (large) and small, turmeric, poppy seed, cassia, mustard seed, cumin black/white and other spices. Nutmeg and mace, spice oils and oleoresins and chilli/paprika have also showed an increase. Imports of pepper, however, have fallen to 15,750 tonnes valued at Rs 136.42 crore in 2006-07 from 16,870 tonnes worth Rs 103.58 crore in 2005-06. Increase in unit value, which surged to Rs 86.62 a kg from Rs 61.40 a kg in 2005-06 and tight supply position in the world market seem to have led to the drop in the commodity. IndustryThe
growth in Index of Industrial Production (IIP) has registered a marginal
slowdown to 11.1 per cent in May 2007 from 11.7 per cent in the
corresponding month last year. While the mining and electricity sectors
have fared better in the month, it is the manufacturing sector that has
seen a deceleration with growth rate at 11.9 per cent from 13.3 per cent
during the corresponding month in 2006-07. The mining sector has recorded
a growth of 3.7 per cent against 2.9 per cent in May 2006, while the power
sector has performed much better by nearly doubling its growth rate to 9.4
per cent from 5 per cent. According to the CSO data, the cumulative growth
rate during April-May 2007-08 has been 11.7 per cent as against 10.8 per
cent during the same period last year. During April-May, the mining,
manufacturing and electricity sectors have reported growth rates of 3 per
cent (3.2 per cent in April-May 2006), 12.7 per cent (12.2 per cent) and 9
per cent (5.5 per cent), respectively. As per the use-based classification
of the industry, the growth rate of consumer durables has dipped to 2.6
per cent in May 2007 as against 17.5 per cent in the corresponding month
last year and the growth rates of intermediate goods and consumer goods
too have decelerated to 9.1 per cent and 9.8 per cent from 12.5 per cent
and 10.5 per cent, respectively, in May 2006 Infrastructure
Buoyed by high growth rate in petroleum refinery products output and higher production of finished carbon steel, the index for infrastructure industries has registered a growth of 8.7 per cent in May 2007 compared with 7.2 per cent in May a year ago. While for the first two months of the current year the growth in the cumulative index has accelerated by 8.1 per cent against 7.2 per cent a year ago. InflationThe annual point-to-point inflation rate based on wholesale price index (WPI) rose by 4.27 percent for the week ended June 30,2007 as compared to 4.13 per cent in the last week or at a higher rate of 5.21 per cent during the corresponding week last year.
During the week under review, the WPI rose to 212.5 from 212. in the previous weeks’ level (Base: 1993-94=100). The index of ‘primary articles’ group, (weight 22.02 per cent), rose by 0.4 percent to 221.6 from its previous week’s level of 220.7, mainly due to higher prices of ‘food article like masur, fruits and vegetables, condiments and spices, jowar and marie fish.Prices of oilseeds like cotton seed, castor seed,linseed and groundnut also movedup. Marginal increase is witnessed in the price index of ‘fuel, power, light and lubricants’ group (weight 14.23 per cent) due to higher prices of bitumen compensated to some extend by the fall in prices of furnace oil. The index of ‘manufactured products’ group rose by 0.3 per cent to 184.9 from 184.4 during the week under review. The higher prices of food products like khandasari, rice bran oil and groundnut oil ,and items like footwear, ceramic tiles, electrical equipments etc. pushed up the prices of manufactured products. The latest final index of WPI for the week ended May 5, 2007 has been revised upwards; as a result both, the absolute index and the implied inflation rate stood at 212.0 and 5.74 per cent as against their provisional levels of 211.4 and 5.44 per cent, respectively. BankingCredit
card frauds are a growing concern world over and the menace is now in ICICI
Bank which has raised $5 billion last month in The
Tata group will pick up to 4.6 per cent stake in Development Credit Bank (DCB)
through its newly-formed subsidiary Tata Capital. The board of DCB has
approved raising up to Rs 310 crore by issuing preferential share to five
investors, including Tata Capital, at Rs 105 per share. This would form
16.6 per cent of the post-issue capital of the bank. Public FinanceIndirect
tax collection has also been keeping pace with direct tax collection
during the current fiscal year. The robust 11.1 per cent growth in
industrial output during May 2007 has been reflected in substantial
increase in customs and excise duty collection during the first quarter of
the fiscal year 2007-08. The revenue collected through customs and excise
duties during April-June 2007-08 has stood at Rs 48,732 crore - a rise of
12.7 per cent compared with Rs 43,237 crore during corresponding period of
2006-07. The receipts from customs duty have seen a growth of 19.8 per
cent to Rs 23,571 crore while excise duty collection has increased by 6.8
per cent to Rs 25,161 crore during the quarter. In the month of June,
customs duty collection has augmented by 15.9 per cent at Rs 8,183 crore
against Rs 7,059 crore during the corresponding month of the previous
year. The rise can be attributed to increased imports of oil and other
goods by the industry. The recent phenomenon of rupee appreciation has
also made import attractive, leading to increased revenue. However, excise
duty collection has witnessed a lower growth of 7.6 per cent to stand at
Rs 9,313 crore. The consolidated revenue collection from the service tax
during April-May 2007-08 has stood at Rs 5,878 crore, with a 41.2 per cent
growth over Rs 4,163 crore collected during the corresponding period of
2006-07. According to the estimates of the government, service tax
collection will cross Rs 50,000 crore during the current fiscal year.
Whereas customs duty receipts are expected to increase by 20 per cent to
Rs 77,066 crore during 2007-08 while excise revenue was expected to
increase by 6.2 per cent at Rs 1,19,000 crore. Financial MarketsCapital
Markets Primary
Market Simplex
Projects Limited has
tapped the market between July 10 and 13 by issuing equity shares
aggregating Rs. 30 Lakhs with face value Rs.10 per share, in
a price band of Rs 170-185. Alpa
Laboratories Limited has
tapped the market between July 12 and 17 by issuing equity shares
aggregating Rs. 90 Lakhs with face value Rs.10 per share, in a price band of Rs 62-68. Secondary
Market Sensex,
Nifty settle at new peaks The
market continued its winning streak on strong buying momentum in index
pivotals in the week ended 13 July 2007. Strong markets across the globe,
fresh buying at higher levels, healthy inflow from foreign funds and
domestic mutual funds and anticipation of robust set of Q1 June 2007
results triggered the rally on the bourses. Shares from the metal, capital
goods, and real estate sectors advanced, while those from the IT sector
slipped. The
BSE 30-share Sensex jumped 308.60 points in the week ended Friday, 13 July
2007, to settle at a record closing high of 15,272.72. Tractor and utility
vehicle maker Mahindra & Mahindra replaced Hero Honda in the BSE
Sensex from 9 July 2007. The
S&P Nifty added 119.70 points to record closing high of 4,504.55, in
the week. Trading
for the week began on an upbeat note. The Sensex rose 81.61 points, or
0.55%, to 15,045.73, an all-time closing high, tracking firm Asian
markets, on Monday 9 July 2007. The
market drifted lower on Tuesday, 10 July 2007, as caution prevailed ahead
of Infosys’ earnings. The Sensex lost 36 points. The
market extended the fall on Wednesday 11 July 2007, tracking weak global
markets and after IT bellwether Infosys Technologies slashed its EPS and
revenue guidance for FY 2008 in rupee terms while announcing Q1 June 2007
results. The
market bounced back on Thursday, 12 July 2007. Firm global markets and
strong industrial production data for May 2007 released by the government
during trading hours, aided the surge. The Sensex jumped 181.42 to
15,092.04. On
Friday, 13 July 2007, the Sensex surged 180.68 points to 15,272.72, an
all-time closing high, tracking strong global markets. It also struck an
all-time high of 15,330.73 in intra-day trade. Derivatives
The
Nifty July 2007 futures settled at 4,488.50, a discount of 16.05 points
compared to spot closing of 4,504.55. Government
Securities Market Primary
Market RBI
has announced the sale (re-issue) of ""7.27% Government Stock
2013" and "7.95% Government Stock 2032" for Rs.6000 crores
and Rs.3000 crores on July 20, 2007. RBI has announced the sale (re-issue)
of "6.65% Government Stock 2009" for Rs.5000 crores
under the Market
Stabilisation Scheme (MSS) on July 18, 2007. The
cut-off yield in 91-day T-Bill auction moved lower to 5.1183% as against
6.1908% during the previous week. The cut-off yield in 182-day T-Bill
auction moved lower to 6.0535% as against the previous cut-off yield of
7.6622%. Secondary
Market During the week, the
weighted average call rates during the period ranged between 0.40 per cent
and 1.88 per cent, while weighted average repo rates ranged between 0.24
per cent and 0.31 per cent and the weighted average CBLO rates ranged
between 0.04 per cent and 0.09 per cent. The average volumes of Call, Repo,
and CBLO segments were Rs.121,04 crores, Rs.119,37 crores and Rs.265,29
crores respectively. The daily average outstanding amount in the
LAF (reverse repo) operation conducted during the period was Rs. 2997
crore. The 1-10 year YTM spreads increased by 52 bps to 129 bps. Bond
Market Shriram
Transport Finance Co has tapped the market to mobilise Rs 10 crore by issuing bonds, offering
coupon rate of 11.10 per cent for 3 years. TML
Financial Services has tapped the market to mobilise Rs 100 crore by
issuing bonds, offering coupon rate of 9.8
per cent for 3 years. Infrastructure
Leasing & Financial Services Ltd has tapped the market to mobilise Rs
Rs 60 Crore for 2 years & Rs 20 Crore for 3 years by issuing bonds,
offering coupon rate of 9.50%
& 9.60% respectively. Citicorp
Finance Foreign
Exchange Market The
rupee closed at Rs.40.47/USD on July 13, 2007 as compared with Rs. 40.46/USD
as on July 06, 2007. The Rupee moved between Rs.40.38 and Rs.40.47, with a
standard deviation of 4 paise during the week. Similarly during the
fortnight (July 02, 2007 - July 13, 2007), the Rupee moved between
Rs.40.38 and Rs.40.66, with a standard deviation of 9 paise. The Rupee
moved between Rs.40.38 and Rs.41.01 during the last 1 month (June 18, 2007
-July 13, 2007), with a standard deviation of 20 paise. The
six-month forward premia closed at 1.91% (annualized) on July 13, 2007
vis-ŕ-vis 2.48% on July 06, 2007. Commodities
Futures derivatives The
National Commodity and Derivatives Exchange (NCDEX) is shifting focus to
politically less sensitive commodities such as metals in a bid to steer
clear of constant government intervention in farm commodities futures,
Managing Director P.H. Ravikumar said on Tuesday. Last year, fears that
traders might be distorting price discovery and leading to a speculative
rise in prices had led the government to de-list urad and tur futures.
Listing of fresh wheat and rice contracts were also banned to curb a
speculative increase in prices. The delisting of these contracts had hit
NCDEX as its focus was on farm commodities. Ravikumar said NCDEX has
started getting “good business” in gold and silver futures after
shifting gear, and the exchange hopes to replicate its success story in
base metals and energy futures. The exchange has already launched trading
in steel, copper, aluminium, zinc and nickel among base metals, as also in
furnace oil and Brent crude. Wage
talks between workers and company managements are likely to determine the
fate of base metals prices on the London Metal Exchange (LME). Meanwhile,
wage contracts between unions and as many as 10 world’s leading metal
producers are expiring over the next one month and are currently under
several stages of negotiation. Successful talks may avert any possibility
of strikes in mining and smelting units, resulting into smooth supply of
metals and normal price movement. But, prices may move abnormally in case
talks fail and plants go on strike. Workers at
After
clocking in 20 per cent excess rainfall till the first week of July, the
monsoon may remain subdued in most areas in the next few days, allowing
sowing operations to gather further momentum. The planting of most kharif
crops, barring paddy, is already ahead of last year’s corresponding
positions. Going by the current trends, the acreage under cotton and
oilseed crops may expand this year, reflecting growers’ anticipation of
good returns in view of high ruling prices. The same is true also of
pulses like tur (arhar) and moong which
have good local demand but limited scope for imports. Water availability
in the country’s major reservoirs is exceptionally comfortable with the
total storage being 65 per cent above the long-period average (normal) for
this stage. This augers well
for irrigation, hydel power production and other uses. Water inflows are
good in most dams thanks to copious rainfall in their catchment areas. The
Tamil Nadu government has, consequently, decided to begin releasing water
from the Mettur dam from July 25 to facilitate the “samba” crop
cultivation in the Cauvery delta. The cumulative monsoon rainfall between
June 1 and July 4 has been 20 per cent above normal. Only 5 of the total
36 meteorological subdivisions have recorded deficient rainfall. However,
the active monsoon belt is now shifting to the Himalayan foothills and the
north-eastern region. As a result, the India Meteorological Department (IMD)
has projected only subdued rainfall activity in the next 3 to 4 days over
most parts of the country, except coastal Orissa, the north-eastern states
and the Himalayan region which could witness isolated heavy falls. But
fairly widespread rainfall is predicted after July 15 in the Gangetic
plains, the north-east and the peninsula. Indeed, thanks to ample
rainfall, the overall hydrological scenario is fairly reassuring. Total
water stored in the 78 major reservoirs regularly monitored by the Central
Water Commission was 38.225 billion cubic metres (BCM) on July 5. This is
16 per cent more than last year’s storage and a whopping 65 per cent
above the normal level for this date. While 61 of these dams are more than
80 per cent full, only two have indicated no live storage. These are
Sriramsagar in Andhra Pradesh and Kangsabati in Upset
over fall in its turnover, commodity exchange NCDEX said statements by
some of the key policymakers have affected trading sentiments in futures
markets. Corporate SectorIn
a bid to de-risk its capital-intensive exploration and production
(E&P) business, Reliance Industries is planning to join hands with
global oil majors like BP, Chevron, ExxonMobil and Shell for ultra deep
sea drilling in Tata
Group has drawn up its final blueprint for foray into the hypermarket and
supermarket segments in partnership with the Australia-based Woolworths
Group, under its wholly owned subsidiary Infiniti Retail. At present,
Tata’s in a joint venture with Woolworths are operating six Croma stores
in the country, ranging 15,000 to 22,000 square feet each involving an
investment of Rs 400 crore. Ranbaxy
Laboratories has decided to close its manufacturing facility located at
Jejuri, Pune with effect from July 13, 2007 as the plant has become
unviable. The formulation drugs manufacturing plant is engaged in the
production of steroidal and non-steroidal creams, ointments and lotions
and non-beta-lactum tablets. JSW
Steel, has started its 3 million tonne expansion project at its plant in
Vijaynagar. The expansion project would entail an investment of Rs 7,000
crore and once completed this facility will be able to produce 10 million
tonne, making it the largest single-location steel facility in the
country. As
per a report released by Nasscom, for the second consecutive year, Genpact
topped the third-party ITeS-BPO rankings for fiscal 2006-07. WNS Global
Services also maintained its second spot in succession, while Wipro BPO
slipped to sixth place from number three position in 2005-06. Top 5 in FY
06-07 are Genpact, WNS Global, Transworks Info, IBM-Daksh, TCS BPO
respectively. Due
to high operating costs in India Infosys is looking at low cost locations
overseas primarily for its BPO operations. The company is intended to
boost operations in the The
Rs 938-crore Tata Projects (TPL) is planning to float a new engineering
and construction company in joint venture with the state-owned engineering
conglomerate Engineers India Ltd (EIL). The JV company will have equity
participation from EIL and TPL in the ratio of 50:50 and will undertake
engineering, procurement and construction (EPC) jobs in The
petroleum ministry has cleared the pricing formula proposed by RIL for gas
sale from its D-6 block in the K-G basin by incorporating certain changes
that, in effect, bring down the base price of the gas to $4 - 4.10 per
million BTU from $4.33 per mbtu. The petroleum ministry has also factored
in the rupee appreciation trend over the last six to eight months. As
against Reliance’s assumption of an exchange rate of Rs 45, the ministry
has reduced this to about Rs 40 - 41, which will reduce the base price of
gas to $4 - 4.10 per mbtu. Ratan
Tata, chairman of Tata Group and Tata Motors, External sectorThe foreign exchange earnings of the country from overseas visitors have increased by 18 per cent during first six months of the year 2007 amounting to US $ 3.58 billion. This increase can be attributed to the economic expansion of the country resulting in more business travellers and overseas tourists arrivals, which have gone up by 12 per cent to 2.3 million during January to June 2007. In the month of June 2007, the earnings from overseas visitors have grown by 23 per cent to US $ 518.4 million as the number of visitors increased by 11.4 per cent. TelecomThe
country’s largest mobile operator, Bharti Airtel has awarded a $900
million contract to telecom equipment provider Nokia Siemens for expansion
of its mobile, fixed and intelligent network platforms. The Finnish-German
joint venture, has committed $100 million investment in Telecom
service provider Reliance Communications has entered into a tie-up with
London-based TeleGlobal and has chalked a roadmap for its foray into the
country. The tie-up will enable the company to sell its ‘Reliance
IndiaCall’, an international calling card across 20,000 outlets in Idea
Cellular, the Aditya Birla group company, has awarded a Rs 205-50 crore
($50-55 million) contract to IBM to deploy and maintain an interactive
voice response (IVR) system for the GSM service provider. This is the
second outsourcing agreement between the two companies – the earlier one
being a $600 – 800 million deal in March this year.
*These statistics and the accompanying review are a product arising from the work undertaken under the joint ICICI research centre.org-EPWRF Data Base Project. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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